IWQR
Support

Contact us

Questions about your service, billing, a refund or a custom plan? Write to us by email, open a ticket in your dashboard, or use the form below. We usually reply within one business day.

Email

For any request, including privacy and refund requests.

Support in your dashboard

Customers can open and follow tickets for a specific service.

Log in to open a ticket
Report abuse

To report unlawful content or abuse, include the affected URL and the relevant facts.

Send us a message

Questions before buying, a custom plan or a bug to report? Write to us and we will reply by email. Customers with a paid plan get technical help through support tickets.

Reply within 1 business day English & German Your data stays private
Your name
Email *
Department Subject
How can we help?

Never include passwords or SFTP credentials in your message.

Your privacy
Cookies & browser storage

No advertising and no third-party trackers. Only what the site needs to work, what you choose yourself and, if you allow it, anonymous campaign counts.

Strictly necessary

Keep you signed in, protect forms and payments against forgery and remember this choice. The site cannot work without them.

Always on
What is stored (4)
  • iwqr-session Cookie · 180 days of inactivity or until you sign out Signs you in and keeps your language and the security token for forms.
  • iwqr-consent Cookie · 12 months Remembers this cookie choice.
  • iwqr-veil · iwqr-panel-nav Tab storage · Until the tab is closed Lets the page-turn animation continue on the next page.
  • iwqr-submitted Tab storage · Until the tab is closed Plays the confirmation sound after a form was sent.

Your preferences

Remember the appearance, sounds and notes you closed. Saved in your browser only when you choose something, never sent to us.

Always on
What is stored (4)
  • flux.appearance Browser storage · Until you clear it Light, dark or system appearance.
  • iwqr-sound Browser storage · Until you clear it Sounds on or off.
  • iwqr-promo-closed · iwqr-ticket-tip Browser storage · Until you clear it The offer bar and support tips you closed.
  • Web Push Browser permission · Until you turn browser alerts off Only if you turn on browser alerts in the bell menu.

Security (Cloudflare)

Cloudflare protects this site against attacks and bots and may set a short-lived cookie when it checks a connection.

Always on
What is stored (1)
  • __cf_bm · cf_clearance Cookie · About 30 minutes Tells people apart from bots (set by Cloudflare).

Statistics

Counts visits that arrive through campaign links (utm_…) so we know which posts and ads help. No cookie, no IP address, no profile across websites.

What is stored (1)
  • utm_source · utm_medium · utm_campaign Server record, no cookie · 12 months Campaign, landing page, device type and a hashed session reference; linked to your account after you sign in.

Google, GitHub and our payment partner set their own cookies only on their own pages, when you choose to go there.